Unbeatable Customer Service

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4.8 Stars
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Excellent service and great coverage

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Venue owner
June 23, 2022

The Event Helper website was very easy to use. I needed help with one step (the certificate holder name was too long for the field) and Bryan and Scott both were very helpful. Now, I hope I don't need to use policy.

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Jacky
June 23, 2022

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Ahmad
June 23, 2022

Such a easy going process speaking with Scott to obtain our reunion event insurance ....Seems silly that I procrastinated SO long because I thought it would be stressful....Thank you Thank you Thank you for your professionalism and efficiency.

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Pam
June 23, 2022

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Teresita
June 22, 2022

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Latinos Unidos
June 21, 2022

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Jennifer S
June 20, 2022

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Keith
June 17, 2022

i have been with them for years never had a problem

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Angela
June 14, 2022

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Gary
June 14, 2022

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Jacqueline
June 13, 2022

Easy and straight forward experience! Would recommend

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Riley
June 11, 2022

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Julianne
June 11, 2022

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Brenda
June 10, 2022

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Vicki
June 10, 2022

I have been a customer since 2014. I recently went to renew my policy this year and was told by Marc Engellenner that the major changes in the annual policy program in the last 6 months and they can't provide coverage for an event where I would be providing a small, domesticated tortoise for a one hour event. The tortoise has been an educational ambassador for over 5 years and is by far much safer than any cat, dog, or rat - which apparently they do cover. I find this to be disappointing and now have to shop for a new insurance company to get this coverage. Marc really seems to lack in customer service skills and he didn't even attempt to be amenable to keep my business. I'm truly dissapointed.

Thank you for the feedback. We are very sorry that we are no longer able to provide coverage for your services. Unfortunately underwriting guidelines that we receive from our carriers can change and we're constantly searching the insurance market to help meet the needs of our customers. We wish you the best.

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Sarah C
June 10, 2022

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Jesse
June 10, 2022

Will do anything to get out of paying a claim. Look elsewhere

Thank you for your review and bringing this issue to our attention. We sincerely apologize that the process did not meet your expectations. We offer special event general liability which won't cover high risk activities that need special insurance such as amusement devices, pyrotechnics, auto liability and unmanned aircraft among others.

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Robert
June 10, 2022

This was an absolutely easy, quick and convenient way or purchasing a COI in a matter of minutes. My original attempt through my broker was a nightmare because they took weeks to provide an expensive quote for a small gathering that was unreasonable at any level. I highly recommend The Event Helpers 100%

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Angie
June 9, 2022

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Martita
June 9, 2022

We are a small non profit. We produce between 10 and 30 pop up galleries a year. These are the guys to go to. Quick, efficient, expert and patient with amatuers. Artfront has been dealing with them for about 8 or 10 years and they have never disappointed

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Timothy
June 8, 2022

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Carol
June 8, 2022

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Michelle
June 8, 2022

Great event insurance and great price! I will use it again.

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Stirred2perfection
June 8, 2022