Everyone I spoke with was very kind and helpful. We will definitely use them again in the future and highly recommend them!
Very user friendly, needed to make some changes and the lady that assisted me was efficient, professional, and personable . Sorry I didn’t get her name.
Event been held at the Ritz Carlton Ft Lauderdale on December 12th, 2020 some of my vendors purchasing from you a one day COI told them most of speak to Crystal due to her knowledge and wonderful customer service.
The service provided was excellent. The price of the policy was very good.
I have cancelled my policy because of COVID 19 on 9/11/2020. I received a notice confirming the cancellation, but the funds have not been returned to me or to my credit card.
Hi Bev, You contacted us after writing this review and we provided detailed transaction information from our payment processor regarding your refund that was processed on the same day as your request. We followed up and you confirmed that you received your refund. Yay!
The entire experience from start to completion was easy. The prices are very reasonable. The service received was excellent. Thank You Michelle for making this a very pleasant experience.
Great customer service and they followed up with us also.
Michele was super friendly and extremely helpful!
Kind and prompt arrangement when to process
Alexis answered all of my questions about the policy and helped me through the application process. Very professional!
Marc at the event helper was knowledgeable and took care of business without a fuss
I GOT MELISSA TO HELP ME WITH MY EVENTS!! I LOVE HER! CUSTOMER SERVICES 100%. WILL USE FOR ALL MY EVENTS
Bryan was very helpful and knowledgeable about the contract. I appreciate he explained everything in detailed especially for someone who never held an event before. I recommend this company to anyone.
Wonderful service. ❤️
Michele M. and Sharla C. have been AMAZING to work with helping us obtain a COI for our event. They have both gone above and beyond with all of the changes the venue requested. They have wonderful customer service and are a pleasure to work with.
Very easy process. In these trying and difficult times it's good to have a service to rely on
I have had to change this events date twice. Both times there was no hassle from Event Helper, you were fantastic to work with. I will continue to use EH for any and all of my insured events.
Honestly, the easiest website to find wedding insurance. I was struggling with other sites to select multiple days for my event. This seems so much more efficient! Thank you.
Very hard to deal with. They DO not get back with you in a timely fashion. It seems like it is a scam, if you look at true leads versus closed leads. We are booking almost all thru our website. Why are we utilizing Wedding Wire then???? They are now concerned as we are cancelling and we know many others that share our same frustation. Tom
Hi Tom, I’m so sorry for your frustrations. I’m wondering if you meant this review for Wedding Wire. The Event Helper does not own or operate Wedding Wire. Could you please let us know? And if there are instances in which we did not respond timely, we will investigate and do better! - Sharla
Very easy !
SO easy to set up and use, it's a really quick and affordable process. I made a mistake on my forms and it took 1 call and about 2 min to get it changed. So convenient.
Event Helper worked very quickly with me for a Day Of insurance policy with short notice!
I have had to change the date of my event 3 times due to the coronavirus pandemic and The Event Helper has been helpful and accommodating. I truly appreciate the speedy and professional response to my requests.