All new claims start with a phone call, email or filling out our online claim form. Anyone on our staff can help you file a claim.
Our business hours are 7am - 5pm PST, Monday - Friday. You can reach us at 855.493.8368 or firstname.lastname@example.org.
Our representative will email you our simple claim form or you can fill it out any time on our site.
The claim form is just the who, what, when, why and where of the incident. Please be as specific as possible when you fill it out. But, please send it in as soon as possible.
Once we receive your claim information, we will review and electronically file the claim with the insurance carrier.
We will automatically attach your insurance documents to the claim. You do not need to send the insurance documents to us.
Under most circumstances, you will be assigned a Claims Adjuster within five business days.
The Adjuster will contact you within five days via mail or email. This letter will include your Adjuster's contact information and how to reach him or her.
Your Adjuster will work with you and the insurance carrier to make sure the claim is resolved.
Once you receive your Adjuster's contact information, please contact him or her with any questions or concerns regarding your claim.