PHP Backend Developer

We are searching for the right PHP developer to join our small in-house software development team in Grass Valley, CA. This is a new position created as a result of an increased demand for our software and features. We need someone with a very solid working knowledge of php. This developer will be responsible for the maintenance and improvements of our platform's backend.

About EventHelper.com:

TheEventHelper.com is the U.S. leader in Special Event Insurance. We offer low cost general liability insurance with superior coverage and support for thousands of events across the country. We've made obtaining Event Insurance efficient and pain-free. One customer told us that falling out of bed would have been harder. You can find our super-cool and helpful staff in the beautiful Sierra Nevada Foothills of Northern California.

Compensation & Environment:

• Earning opportunities: $16 per hour + $10k bonus potential
• 40 hours a week
• $30,000-$40,000 annually for a part-time position!
• W-2 employee
• Accrue paid time off
• Medical and generous 401(k)
• A casual and fun work environment in Grass Valley, CA
• Being part of a hard working team
• Opportunities to gain insurance industry knowledge and develop your skills that may help you grow your career

Examples of typical responsibilities:

• Learning our current backend environment and development practices.
• Error rate monitoring and maintenance.
• Data purity monitoring and maintenance.
• The development and maintenance of our platform modularity.
• The design, development, testing and launching of new features and improvements.

About our development processes & practices:

• Data Driven Development
• Integrity
• Local Development
• Git / Github
• Defensive Programing
• 12/12 on the Joel Test
• Modular Design Patterns
• Mature 6 year old code base without any legacy code

Exceptional candidates will possess:

• Integrity
• Excellent written/verbal/email skills
• 2-3 Years of PHP experience
• Great team member
• Strong initiative

Bonus Points for knowing the below:

• MongoDB
• Git / Github (Desktop app or CLI ok)
• PHPUnit
• Git / Github
• Command Line
• AWS (Amazon web services)
• Payment Processor integration
• Rest Apis
• RavenDB, CandsedraDB, DynamoDB, SimpleDB
• AngularJS

To Apply, send cover letter and resume to sharla@theeventhelper.com Please understand you may be required to write & debug PHP code during your interview process.

Customer Support Specialist

Description

When you join The Event Helper as a Customer Support Specialist, you’re delivering quality service to our customers. As a Customer Support Specialist, you’ll engage with customers who will look to your expertise and ability to think on your feet for solutions and advice on their policies.

As a Customer Support Specialist, you could expect to experience:

• Opportunities to gain insurance industry knowledge and develop your skills that may help you grow your career.
• The satisfaction of knowing you provide a meaningful service to our customers who rely on you for assistance.

A current California Property & Casualty Broker/Agent license is required to join the team and experience a career with rich benefits, including:

• Earning opportunities: $15.00 per hour
• Monthly incentives (averaging 2,500 per month with below average earnings during our off season and above average during our busy season)
• Paid time off
• Medical (after 30 days of start date)
• 401(k) (matching contribution after 1 year of service)
• A casual and fun work environment

Examples of typical responsibilities include:

• Working within a fast-paced environment, where performance is based on productivity and customer service.
• Effectively and efficiently handling sensitive customer issues and concerns in a busy, high volume call center.
• Researching and resolving customer inquiries in a timely manner.
• Helping customers purchase the insurance policies.
• Receiving 40-60 inbound calls daily from new and returning customers.

Qualifications

Exceptional candidates will possess:

• A passion for helping people, patience and the ability to build trust
• Integrity
• Excellent computer skills: work with customer information on a computer and address their needs at the same time
• The confidence, job knowledge and ability to utilize available resources to provide excellent customer service
• 3+ years of customer service experience, insurance experience strongly preferred
• Excellent written/verbal/email skills. Bilingual (English/Spanish) helpful

To Apply, send cover letter and resume to sharla@theeventhelper.com