If your upcoming event has been cancelled, first of all - we are so sorry! We will need your request to cancel your insurance in writing prior to the first date on the policy. You can email info@theeventhelper.com or complete this form.
Once we receive your request, we are required to notify each of your certificate holders that the policy has been cancelled and that coverage no longer exists under the policy.
See cancellation policy here: https://www.theeventhelper.com/articles/cancellation-and-refund-policy
IMPORTANT: You will hear back from us within 2 business days. If you do not receive confirmation that your policy has been cancelled or postponed, please call us at 855-493-8368 or email info@theeventhelper.com.
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